terms & conditions

By entering this site you agree to all of our terms & conditions

All advertising images and descriptions displayed on our website  are owned & copy right of their respective owners, we don’t accept any liability for any of this information or your interpretation of it.

We reserve the right update and change any information provided on the site at anytime.

We may withdrawn products at any time without liability, prices  and availability are subject to change.

The products advertised on our web site are intended for personal use only as a consumer and are not for re-sale.

You are 18 years of age or older


Orders may be processed through the check out form on our website, by submitting orders through the checkout, you are confirming you are over the age of 18.

We do offer  subscription plans on our products 

Terms and conditions  

Privacy policy means the terms set out in how we deal with confidential and personal information received from you via the website

Website means our website www.itscbd.co.uk on which the goods are advertised.

Order means the customers order for the goods from the suppliers are submitted following the step by step process set out on the website.


All goods which appear on the website are subject to availability.

We can make changes to the goods which are necessary to comply with any applicable law or safety requirement, we will notify you of these changes

In case of any goods made to your special requirements; it is your responsibility to ensure that any information or specification is accurate.

The description of the goods is set out in the website, catalogues, brochures or other form of advertising, any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.

Personal information and registration 

We may contact you using your email or other electronic communication methods and by pre-paid post and you expressly agree to this.

When registering to use the website you must set up a username and password, you remain responsible for all actions taken under the chosen username and password and undertake not to disclose these details to anyone else and keep them secret .

We retain and use all information strictly under the privacy policy .

Basis of sale 

You agree we may deliver the goods in instalments if we suffer a shortage of stock or any other genuine and fair reasons, subject to the above provisions and provided you are not liable for any extra charges.

The goods will become your responsibility from the completion of the delivery or customer collection. You must, if reasonably practicable, examine the goods before accepting them.

If you or your nominee fail through no fault of ours, to take delivery of the goods at the delivery at the location, we may charge the reasonable costs of storing and redelivering them.

We do not generally deliver to addresses outside Scotland England wales and northern Ireland, the isle of man and channel islands. If however we accept an order outside these areas you will need to cover the cost of import duties or other taxes as we will not cover them.

If we have offered to collect the goods or no good were supplied, we will make the reimbursement without undue delay, not later than 14 days after the day in which we are informed on your decision to cancel this contract.

We will make the reimbursement using the same means of payment you used for the initial transaction you have expressly agreed otherwise: in any event you will not incur any fees as a result of reimbursement.

If we have not offered to collect the goods, we will make the reimbursement without undue delay and not later than:

(1)14 days after we receive back from you any goods supplied or:

(2)(if earlier) 14 days after the day you provide evidence that you have sent back the goods.

Returning goods 

For the purpose of these cancelation rights, these words have the following meaning.

  1. Distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service provision scheme without the simultaneous physical presence of the trader and consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.

You have received goods in connection of the contract which you have cancelled , you must send back the goods or hand them over to us at itscbd 3 morton avenue, paisley pa27bw without delay and in any event no later than 14 days from the day in which you communicate with us the cancellation of this contract. The deadline is met if you send back the good before the 14 days have expired, you agree to bear the costs of retuning the goods.

The supplier does not exclude liability for any fraudulent act or omission or for death or personal injury caused by negligence or breach of the suppliers other legal obligations. Subject to this  the supplier is not liable for loss which was not reasonably

Sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.

If you treat the contract at an end, we will (in addition to other remedies) promptly return all payments made under the contract.

If you were entitled to treat the contract at an end, but do not do so, you are not prevented from cancelling the order for any goods or rejecting goods that have been delivered , and if you do this we will ( in addition to other remedies) without delay return all payments made under the contract for any such cancelled or rejected goods. If the goods have been delivered you must return them to us or allow us to collect them.

In any case regardless of events beyond our control, if we do not deliver the goods on time, you can (in addition to any other remedies) treat the contact at an end if:

(1) We have refused to deliver the goods, or if delivery on time is essential taking into account  all the relevant circumstances at the time the contract was made, or you told us before the contract was that delivery on time was essential.

(2)  After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

The description of goods in our website does not constitute a contractual offer to sell the goods, when an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.



We try to avoid any dispute, so we deal with complaints in the following way: if a dispute occurs customers should contact us to find a solution, we will aim to respond with an appropriate solution within 5 days.

The contract (including any non-contractual matters) is governed by the law of  Scotland

Disputes can be submitted to the jurisdiction of the courts of Scotland or where the customer lives in England Wales  or northern Ireland


We aim to follow these codes of conduct, copies of which you can obtain as follows:

MHRA guidelines available from http://www.gov.uk/government/news/mhra-statement-on-products-containing-cbd

Misuse of drugs 1971 available from http://legislation.gov.uk/ukpga/1971/38/contents

Please read all  these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to youyou must read these terms and conditions to make sure they contain all you want and nothing you are unhappy with. If you are unsure of anything feel free to phone us on 07710558808.

Price and payment

You must pay by submitting your credit or debit card details with your order and we can take payment immediately otherwise before delivery of the goods.Price and charges include VAT at the rate applicable at the time of the order.

The price of the goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.


Contact Information